Cloudkeys Hospitality Experience
Every guest who books the accommodation in one of our furnished apartments is unique to us.
We support your travel experience in the city of Athens with specialized stuff staff during check-in and before your arrival via Whatsapp and Viber.
You have just made an excellent choice of an apartment to stay in Athens.
We are at your disposal for any assistance you need, from the smallest detail of the apartment to the places and major attractions of Athens or other suggestions and places of interest.
In the confirmation email you will receive once you have booked, there are instructions for transport or even to book a taxi to pick you up from the airport or port.
First of all, some bureaucratic procedures are necessary to be done.
- the identification of the reservation with an identity card or passport
- the registration of the VAT number for the issue of the legal document
- the delivery of the keys to the apartment
You have the option of issuing a receipt or an invoice, for which you will be asked for business details.
Your comfortable accomodation
Cloudkeys has strived to create pleasant and comfortable homes for your stay. You can see public reviews from people who have already lived the Cloudkeys hosting experience.
For anything you may need, we’re just a phone call or message away.
Our furnished apartments are designed for different experiences, whether you are in Athens for a business trip, to visit relatives and friends, or to sightseeing the city and shopping.
Cloudkeys takes care of guests and their special requests who book their stay in one of the apartments due to medical reasons, either personal or for a third person or relative. Let us know if your stay involves medical issues and we will do our best to accommodate your special accommodation needs.
Everything you might need during your stay would be available.
High quality white bed linen and towels, hair dryer, shower gel and shampoo, coffee maker and where available washing machine and place to lay out clothes.
According to Cloudkeys’ sustainability policy we have stopped providing disposable single-used products as they are harmful to the environment.
Getting to and from the apartment
Our team is here to help you with your transport to and from the airport or the ports of Attica (Piraeus, Rafina, Lavrio).
We provide information on means of transport and always highlight the risk of pickpockets on trains, metro and buses. Our recommendation is to never carry backpacks or other luggage on your back and always keep them in front of you.
For business trips, couples or small families, we recommend to book a taxi. We have excellent professional drivers as partners who will take you safely and courteously to your destination.
For 4 passengers, the taxi and metro cost is the same. By taxi you will normally arrive at the apartment one hour earlier than by metro or one hour and thirty minutes earlier than by airport bus.
- Free WiFi during the taxi ride
- Drivers who know the city well
- Drivers who know the location of Cloudkeys apartments
If you are more than 4 people or if you have a many luggages, we recommend booking a luxury Minivan.
Let us know your transport preferences and we will be happy to make the suitable reservation on your behalf.
Cleaning of apartments
Cloudkeys knows what a clean apartment looks like and each of our homes is treated by our professional cleaners as if it were their own home.
With two separate cleaning procedures we take care of the houses so that it is always ready to welcome its next guest. Although the COVID19 pandemic has changed already many procedures, Cloudkeys’ cleaning process has always been to a strict standard.
Safe accommodation as well as a safe workplace for Cloudkeys staff is of top importance to us.
- The apartments remained empty, ventilated for at least one hour after guest’s departure
- We clean and disinfect the space with high quality cleaning products
- The products that were used always meet all the EOF specifications
- We always follow striclty the guidelines of the World Health Organization
- Bed linen and towels are washed at high temperatures and with safe and effective detergents.